JetBrains Support
-
General
-
Installation and Licensing
-
★
Your license key cannot be found in the JetBrains database
-
★
SignatureException: Signature doesn't match or Signature length not correct: got 256 but was expecting 512
-
Register menu is disabled, cannot enter the license
-
IDE distribution download doesn't work or hangs at the end
-
Lost license key
-
Can't enter license, OK button disabled, key not accepted
-
Using IDE on different machines and operating systems with the same license
-
How to find the license file or information used by the IDE
-
Changing IDE default directories used for config, plugins, and caches storage
-
Directories used by the IDE to store settings, caches, plugins and logs
-
★
Your license key cannot be found in the JetBrains database
-
Known issues
-
★
IDE doesn't start after updating to Mac OS Yosemite or Mavericks
-
JavaScript Debugging/Live Edit: Chrome extension disconnects in a few seconds
-
Mac OSX: can't start Git after updating Mac OS/XCode
-
JavaScript: can't edit files after installing AngularJS plugin
-
Network connectivity issues when running under Java 1.7
-
★
IDE doesn't start after updating to Mac OS Yosemite or Mavericks
-
Troubleshooting
-
★
Performance testing plugin in PhpStorm
-
★
Reporting performance problems
-
★
Getting a thread dump when IDE hangs and doesn't respond
-
Mac OS specific configuration of the JVM options
-
How-to: Collecting PhpStorm/WebStorm debug Logs
-
Collecting Java debugger logs
-
Enabling SSH/FTP debug logging to report problems with deployment and remote SDK configuration
-
Selecting the JDK version the IDE will run under
-
Configuring JVM options and platform properties
-
The JVM could not be started. The main method may have thrown an exception
-
Locating IDE log files
-
★
Performance testing plugin in PhpStorm
-
General usage
-
Version Control
-
Debugger
-